If your staff members are not trained for a crisis event, their inexperience and lack of coordination could result in a poorly handled response. This can harm your people, operational capability, reputation and profitability. In some cases, it could even threaten the social license of your organisation to operate.

Staff should not be going through crisis response procedures for the first time during an actual incident. Speed is a critical factor in a response and decisions need to be made quickly. Without a system in place, you can lose precious time and make mistakes.

An exercise is a simulation of a crisis event. It is an effective way to train staff members who are involved in planning and response, and will increase the speed with which your organisation handles an incident.


Reasons to Have a Crisis Management Exercise:

1. Provides experience and practices interoperability in a controlled environment.
2. Validates plans against evolving risks, security and institutional changes.
3. Tests procedures; plans cannot be considered reliable until they are exercised and have proved workable.
4. Develops staff competencies and awareness of roles before they are subject to the stress of a real emergency.
5. Identifies gaps and areas in which additional work is required.


Types of Crisis Management Exercises:

Discussion Exercise
This exercise introduces a team or teams to crisis management concepts in a learning environment using a discussion based approach. A realistic scenario facilitates the discussion, with no actions actually taking place.

Functional Exercise
These exercises require the participants to actually perform the functions of their roles. They are based on simulation in an operational environment and are usually run in real time

Field Exercise
Field exercises involve actual deployment of personnel and resources to a simulated incident or emergency. Such exercises are particularly useful for testing logistics, communications and demonstrating physical capabilities.

Exercises can also be multi-jurisdictional, involving offices in different locations nationwide or worldwide, or multi-agency, involving a variety of emergency services (e.g. police, fire, ambulance, search and rescue), government bodies, or regulatory bodies. It is also important to change the scenario each time the exercise is conducted.


If you’d like more information on crisis management exercises and how Dynamiq can tailor response plans to your organisation, please contact Dynamiq Managing Principal, Rob Smart.

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