Frequently Asked Questions
Answers to your frequently asked questions. Simply click on the questions below to read the answers!
Why do I need risk management services?
Risk management is critical to every organisation. It enables you to take important business decisions and continuously improve performance.
What industries does Dynamiq work with?
Dynamiq consultants are sector agnostic, as their experience spans across various industries including Education, Healthcare, Mining and Resources, Government, Manufacturing, Energy etc.
Where are your services available?
Our offices are based in North America and Australia, although our clients operate from some of the most diverse and remote locations across the world. Our consultants travel all over the globe to offer you the best services.
What services do you provide?
We support our clients with all aspects of risk management and business resilience including crisis and emergency management, journey management, travel risk management, emergency response and strategic security. We provide a range of consulting services as well as market leading technology solutions. Please get in touch with us HERE to ask us about your specific requirements.
How can I book an appointment?
You can call us on 1800 811 543 or email firstname.lastname@example.org with your preferred location, date and time
How is payment made?
Payment is requested via invoice, with a payment term of 14 days (unless specified otherwise). You can pay via bank transfer, cheque or credit card
How do I know what I need and who I should talk to?
If you’re ever unsure about who to talk to you can put through an enquiry via our website HERE and we will direct you to the most suitable contact.
I want to meet the minimum requirements; can you help me?
We meet all industry minimum standards and guidelines however we want to provide you with the very best industry practices! Get in touch with one of our experts HERE to talk to us about your requirements.
What consultant will be coming out to see me?
Clients are matched with consultants based on their business needs and the field of expertise. Rest assured, your organisation is in the best hands.
What is EMQnet?
EMQnet is a secure, online crisis management software system designed by crisis and emergency management experts.
How will EMQnet help my organisation?
The EMQnet platform is designed to effortlessly integrate into your organisations internal structure. The platform connects your teams across the globe in case of an incident, thus ensuring seamless communication.
How do I set up EMQnet for my organisation?
EMQnet is extremely easy to implement within your business and can be delivered and supported in a range of flexible methods depending on your business needs.
How do I access the EMQnet platform?
You can log on to the EMQnet platform here.
How big does my business need to be to benefit from EMQnet?
No matter how big or small, your business will always benefit from EMQnet’s Crisis Management solution.
Do I need to have a certain number of staff to use EMQnet?
Our EMQnet packages are customised to suit individual business needs ranging from small organisations to large enterprises. Speak to us about how we can tailor a package for your business and user needs.
Is EMQnet accessible on mobile phones?
Yes, EMQnet is available via the app store for Android and iOS.
How does EMQnet work with my existing business IT setup?
Access to the platform only requires that the user has a HTML 5 compatible web browser and active internet connection or a mobile device for access to the EMQnet Mobile App.
Can I use EMQnet without having any existing crisis management frameworks?
Yes, Dynamiq can assist you with setting up your Crisis Management System.
Will my information be secure?
Dynamiq values and protects our clients’ data. EMQnet has achieved accreditation for ISO 27001 Information Security Management Systems to ensure the confidentiality, integrity and availability of data within the application.