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CRITICAL INCIDENT RESPONSE COURSES

Dynamiq lead the way in progressive training and exercise methodologies. Our team of trainers are highly skilled and use their first-hand experience to deliver quality learning outcomes. We offer customised training solutions for our clients in addition to a public schedule of specialised courses throughout the year.

Active Shooter Response

Shootings in public places have become an unfortunate reality in our modern society. Active shooter incidents often begin with minimal warning, lasting a short duration, and culminate in widespread fear and tragic results. Unlike other emergencies an active shooter incident can be highly unpredictable, due to a continuously moving threat. Therefore, the correct prevention and preparation initiatives are crucial for an effective response.

Dynamiq has developed a range of options which can assist you to prepare your staff in order to react with decisiveness and save lives. These include a site security audit, active shooter response planning and procedures, training for emergency management and general staff, as well as a discussion exercise.

COURSE DELIVERY

Courses can be contextualised to your requirements and delivered on-site at your organisation, at a location nearby, or at Dynamiq offices. 

COURSE DURATION

1/ 2 Days

Critical Incident Management

Critical incidents can strike at any time, may cause harm and can attract intense public scrutiny. A coordinated response and the engagement of stakeholders may prevent a critical incident turning into a crisis. While a critical incident is unfolding there is no time for trial and error. Having staff who are prepared and practiced in being able to respond effectively is vitally important.

COURSE DELIVERY

Courses can be contextualised to your requirements and delivered on-site at your organisation, at a location nearby, or at Dynamiq offices. 

COURSE DURATION

1/2 Day

Critical Incident Media Communications

Managers may be thrust in front of the media during a critical incident with little warning. Our critical incident media communication training is designed to prepare your leadership team to respond and communicate proactively with the media.  Learn the skills to write statements, conduct interviews, speak with journalists and use social media to deliver the right message.

COURSE DELIVERY

Courses can be contextualised to your requirements and delivered on-site at your organisation, at a location nearby, or at Dynamiq offices. 

COURSE DURATION

1/2 Day

Critical Incident Reception Management

Reception and frontline staff can be the first point of contact for communications and are often considered the face of the business. In the event of a critical incident it is essential that they are prepared to react appropriately.  Their role is crucial in delivering correct information and ensuring the consistency of key messages in support of the leadership team.

COURSE DELIVERY

Courses can be contextualised to your requirements and delivered on-site at your organisation, at a location nearby, or at Dynamiq offices.

COURSE DURATION

1/2 Day

Stakeholder Management in a Crisis

The values of an organisation are never more challenged than when an incident occurs. Regardless of the nature of incident there is potential to impact your people, environment, assets, reputation and livelihood. If stakeholders are not appropriately engaged, an incident can quickly develop into a crisis.  This one day workshop is aimed at the HR executives, Key Operational staff, Health and Safety and Communications leaders who manage stakeholder engagement during a crisis.

COURSE DELIVERY

Courses can be contextualised to your requirements and delivered on-site at your organisation, at a location nearby, or at Dynamiq offices.

COURSE DURATION

1 Day